Application Specialist [Procurement Systems & Integrations]
Company Description
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six, to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!
Job Description
The IT Department of Ubisoft Romania is looking for an Application Specialist - Procurement Tools to support and enhance the applications powering Ubisoft's Procure-to-Pay (P2P) ecosystem.
In this role, you will work within a diverse application landscape that includes ERP solutions, third-party procurement platforms, custom in-house applications, and integrations with Finance and other corporate systems.
As a key member of our support team, you will help ensure the reliability and continuous improvement of Procurement applications by providing functional support, investigating issues, resolving data discrepancies, and collaborating with business and technical stakeholders across Ubisoft's global organization.
This is a full-time, permanent position.
What You'll Do
- Provide functional and basic technical support for Procurement applications and integrations
- Investigate incidents, application errors, process issues, and data discrepancies
- Manage support tickets and communicate resolution progress to business users
- Deliver functional solutions and coordinate technical fixes with development teams, vendors, and technical specialists
- Write and execute SQL queries for analysis, troubleshooting, and approved data corrections
- Maintain application configuration, master data, and system setup
- Perform testing and validation activities for system changes and enhancements
- Monitor application health, integrations, and data quality
- Support key Procurement processes, including requisitions, purchase orders, supplier management, receiving, invoicing, and related workflows
- Analyze recurring issues and proactively propose long-term improvements
- Create and maintain functional documentation, user guides, and support procedures
- Train and support users while promoting understanding of end-to-end business processes and system interactions
- Participate in operational meetings, agile ceremonies, and continuous improvement initiatives
- Contribute to knowledge-sharing and best practices across the IT and business communities
Qualifications
What You'll Do
- Provide functional and basic technical support for Procurement applications and integrations
- Investigate incidents, application errors, process issues, and data discrepancies
- Manage support tickets and communicate resolution progress to business users
- Deliver functional solutions and coordinate technical fixes with development teams, vendors, and technical specialists
- Write and execute SQL queries for analysis, troubleshooting, and approved data corrections
- Maintain application configuration, master data, and system setup
- Perform testing and validation activities for system changes and enhancements
- Monitor application health, integrations, and data quality
- Support key Procurement processes, including requisitions, purchase orders, supplier management, receiving, invoicing, and related workflows
- Analyze recurring issues and proactively propose long-term improvements
- Create and maintain functional documentation, user guides, and support procedures
- Train and support users while promoting understanding of end-to-end business processes and system interactions
- Participate in operational meetings, agile ceremonies, and continuous improvement initiatives
- Contribute to knowledge-sharing and best practices across the IT and business communities
Why Join Us?
You'll have the opportunity to:
- Work on a global Procurement ecosystem supporting teams worldwide
- Gain exposure to ERP solutions, procurement platforms, integrations, and custom-built applications
- Collaborate with international stakeholders across IT, Procurement, Finance, and business teams
- Contribute to the evolution of Ubisoft's Procurement technology landscape
- Develop both functional and technical expertise within a complex enterprise environment
Additional Information
What to send our way
- Your CV highlighting relevant skills and experiences
- Links to relevant projects
This recruitment process is ongoing and closely aligned with the evolution of our new projects. While we carefully review every application, it’s possible that not all applicants will be interviewed immediately.
However, don’t be discouraged if you don’t receive an invitation. You may well be an excellent fit for the next phase of our selection process when more openings occur. We really encourage you to apply and express your interest/preference moving forward.