Product Designer, Connect Risk

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a part of the Connect Design team, you'll lead product development for the largest complex users on Stripe—marketplaces such as Doordash and Lyft, and platforms such as Shopify and Woo. You'll drive the vision for how these marketplaces and platforms manage risk and compliance for their business and their users in the US and internationally. You'll work with other designers on the team to define the future of the experience for all Connect users on the dashboard.

You'll utilize a broad set of product design skills including user interface design, user experience and interaction design, and prototyping. In this role, you'll be responsible for deeply understanding our users and product strategy to design and advocate for the highest quality product experience.

What you’ll do

The Connect Risk product design team creates experiences that help platforms and marketplaces identify, understand, and manage risk across their connected accounts. The team works on tools that protect platforms from fraud and credit losses while giving them visibility and control over risk operations—including account reviews, risk controls, fraud insights, underwriting, reserves, and the ability to pause payments or payouts.

Designing for Connect Risk means supporting two distinct audiences: the platforms managing risk and the connected businesses affected by risk decisions. The work spans onboarding, verification, ongoing monitoring, interventions, remediation, and support across Stripe-hosted, embedded, and API-based experiences. Designers must make complex risk decisions understandable and actionable while balancing loss prevention, regulatory and technical constraints, platform control, and a low-friction user experience.

Responsibilities

• Own the end-to-end product design process from discovery through delivery
• Ship meaningful, high-quality experiences that balance business needs with usability
• Collaborate with engineering, product, and other stakeholders to shape the team's roadmap and goals from an impactful and measurable customer outcomes perspective
• Leverage insights from our UXR team to identify opportunity areas, and to validate potential solutions to pain points
• Partner with content design to craft compelling experiences that deliver the right information at the right time to the right user
• Work closely with other product designers to drive holistic solutions for our marketplaces and platforms and their users

Who you are

You’re a product designer who thrives in complex, interconnected problem spaces. You bring strong design fundamentals and polished UI craft, quickly develop informed perspectives, and translate user needs, business goals, and technical constraints into thoughtful solutions. You’re proactive and self-directed, comfortable navigating ambiguity and shared ownership, and skilled at influencing cross-functional teams through clear storytelling. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Has 6+ years relevant design experience at a tech, product-driven company
• Has experience working in a complex problem space such as B2B or SaaS interfaces
• A portfolio that demonstrates strong design fundamentals and polished UI craft
• Experience partnering closely with cross-functional teams to shape product direction and proven ability to influence teams
• Ability to balance user needs, business goals, and multiple stakeholder inputs
• Experience working horizontally across product areas on ambiguous and complex problems 
• Confident presenting work to company leadership and skilled at communicating design decisions through a clear and compelling story

Preferred qualifications

• Are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work
• Care about details and are excited to keep pushing your work until it is pixel-perfect
• Value working with a diverse group of people with different perspectives and expertise
• Love working with other designers to help them learn and grow—and have them help you learn and grow
• Are committed to building a sustainable and scalable business by balancing user and business needs