This role is based full-time in Nashville TN - we do offer relocation assistance
Contributes to the design and architecture of infrastructure and service to ensure reliability and functionality. Responds to infrastructure demands and capacity needs. Collaborates with software development teams to develop of reliable and scalable infrastructures. Contributes to data collection to maintain and optimize operations and reliability. Performs incident response and/or maintenance tasks. Contributes to health and performance reporting. Contributes to identifying opportunities for automation. Communicates relevant details about services and identifies and communicates changes. Provides support for technology and documents incidents. Experiments with new tools and develops working knowledge of site reliability trends.
Administer and support Windows Server in production and non-production environments.
Perform post-deployment configuration, application installation, service validation, and environment-readiness checks.
Execute structured build and deployment activities using approved runbooks, deployment guides, and change procedures.
Run, review, and troubleshoot scripts used for system configuration, deployments, patching, and validation.
Investigate operating system, service, application, installation, patching, startup, and connectivity issues.
Review logs, Windows Event Viewer, service status, permissions, processes, ports, certificates, and configuration files to identify and resolve problems.
Apply operating system, middleware, and application patches, including pre-maintenance checks, post-patch validation, and rollback support.
Support vulnerability remediation, system hardening, STIG implementation, and other compliance-driven configuration activities.
Troubleshoot network and service-connectivity issues involving DNS, routing, firewalls, load balancers, ports, and certificates.
Use diagnostic tools such as ping, traceroute, telnet, netcat, curl, nslookup, and netstat.
Support cloud-hosted infrastructure involving compute, storage, networking, identity, access management, and environment provisioning.
Participate in incident response, root-cause analysis, and service-restoration activities.
Create and maintain technical documentation, runbooks, implementation records, validation results, and escalation notes.
Identify opportunities to automate repetitive work, improve operational processes, and reduce recurring incidents.
Participate in scheduled maintenance windows, after-hours support, or an on-call rotation as required.
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True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.