Location: Nashville-TN — onsite 5 days/week. Relocation assistance is available; this is not a remote position.
Work Authorization: Visa sponsorship is not available for this position.
Job Description
Oracle Cloud Infrastructure (OCI) powers the world's most demanding workloads, helping organizations innovate with secure, high-performance cloud services. As OCI continues its rapid growth, we're investing in operational excellence, strategic initiatives, and scalable business processes that enable our teams to deliver exceptional customer experiences and accelerate innovation.
Role Summary
Build, manage, and evolve the content and operational infrastructure that allows OCI events (OCI Bootcamp, Customer Advisory Board events, Oracle AI World, and Oracle AI World Tours) to operate and scale efficiently.
This Principal Program Manager-Events (IC4) role is an individual contributor who will independently lead complex, cross-functional event workstreams, establishes scalable standards, and drives decisions across operations and content delivery. The role partners with marketing, product, technical, executive, and regional stakeholders to ensure event experiences and content align with business priorities, audience needs, and program objectives.
Key Responsibilities
Lead integrated event planning across operations and content, owning workback schedules, milestones, dependencies, readiness criteria, and risk mitigation.
Oversee event content planning and delivery, including agenda development, session alignment, speaker readiness, presentation milestones, reviews, and approvals.
Partner with content owners and subject matter experts to ensure presentations, demos, and supporting materials meet messaging, quality, and audience requirements.
Establish and maintain standardized event templates, checklists, RACI models, operating procedures, and planning tools across the event portfolio.
Drive cross-functional alignment, resolve planning gaps, and escalate risks with clear recommendations and proposed tradeoffs.
Own operational delivery across registration, attendee communications, mobile app requirements, credentialing, onsite logistics, transportation, merchandise, and customer hospitality.
Manage agency and vendor performance, scope, deliverables, purchase orders, SOWs, budgets, invoices, and procurement timelines.
Lead compliance coordination for customer experiences, gifts, strategic partner programs, and fulfillment.
Establish tracking and reporting for attendees, executives, speakers, partners, and content deliverables, ensuring stakeholders have accurate visibility into readiness and outstanding decisions.
Lead international planning workstreams, adapting operational and content processes to regional requirements and localization needs.
Own detailed reporting on event performance metrics for senior leaders, translating registration, attendance, engagement, content effectiveness, attendee feedback, and budget results into actionable insights and recommendations for future programs.
Lead post-event closeout and retrospectives, translating feedback and results into improvements for future programs.
Own a central source of truth for the OCI events portfolio and drive adoption of consistent planning and reporting practices.
Provide guidance to cross-functional contributors and share best practices to strengthen event execution across teams.
Ideal Background
An experienced event operations and content professional with a record of independently leading complex programs, overseeing event content workflows, influencing cross-functional stakeholders, and building scalable processes across global or multi-region events.
Minimum Qualifications
Preferred Qualifications
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